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Products - Software Development Tools:

Inteldata - Customer Relationship and Marketing Management Application.

Gathering Intelligent Information

A powerful tool to gather and manage useful customer/prospect information by applying realistic market based profile rules. (click here to view slide show)

IntelData provide Sales and Marketing department the means to take advantage of today’s internet reality. It’s just isn’t enough to know how many visitors you web sites has; what really matters is the possibility to capture your visitor information. IntelData was build with state-of-art technologies to help you leverage your internet capabilities so to drive your visitors to give concise and reliable information. With this information IntelData will open a whole new Sales and Marketing environment which will let you connect with your prospects in a direct and personalized manner. This will not only help your company to communicate better but give a prospective of mutual partnership.

Inteldata is composed of five basic modules.

1.	Customer Support e-Dialogue is a Powerful customer relationship management tool that helps managers in marketing and sales improve customer service and their staff’s ability to convert prospects to customers. Features: Visitor goes to one place on the web site to inquire and retrieve the history of his dialogue. Questions and answers can be stored in a knowledge base for quick reference by both parties. e-Dialogue tracks online dialogues between visitors and your clients’ staff chronologically and by topic. Visitors will no longer be frustrated with opening job tickets, having the onus of tracking all their previous inquiries (on the same topic) made by others staff members and trusting the inquiries and dialogue to be recorded properly by the staff. Direct inquiry to technician responsible for the subject. Management reports indicating: # of inquiries, # and age of unanswered inquiries, response time, # of interaction required to satisfy the customer etc. Administration function done through Browser Interface. · Information stored using DataMart Concept. Security Functions. Multi language capability.
2.	Profile Builder AdTracker is a highly-effective tool, based on the origin of the user web request marketers can capture rich profile information through creative on-line focus groups, or even add incentives, add products, change prices, and conduct real-time customer surveys. Features: Marketing staff can through a friendly interface redirect links and create new survey. All surveys and link redirection or date driven. Capture of visitor information builds or update profile database. Management reports indicating: # of hits on link by day and month, # of survey answered and survey results. Administration function done through Browser Interface. Information stored using DataMart Concept. Security Functions. Multi language capability.
3.	Marketing Campaign eNewsletter generates web traffic and sales by allowing sales/marketing managers to create and send newsletter to subscribers and sales prospects. eNewsletter content and subscriber list are based on profile information capture by the other modules of the system. Features: HTML Template with pre-formatted section for: greeting to the newsletter subscriber, heading of the newsletter, text and link per news story, and instructions to unsubscribe. "Send a copy to a friend function" – eNewsletter can be send to a friend with reference to who sent. Enable the multiplication of register clients with no e-mail spam. New product and service can be offered to specific clients based on there profile. Administration function done through Browser Interface. Information stored using DataMart Concept. Security Functions. Multi language capability. Direct Media: CD Marketing Campaign generation Personalized Brochures
4,	Client/Contact Management CCM is an advanced WEB GUI thin-client application for administration of Customer/Prospect information. Features: Filter for Client/Prospect search Export information to excel spreadsheet on the fly. Direct e-mail integration. Contact History Log word search capability. Managing Reports. Information stored using DataMart Concept. Security Functions. Multi language capability.
5.	5-Interface Management Profile data information can interface to any ERP or CRM application through XML Protocol. Information can be exported or imported automatically (script) or using the interface management GUI Front end. Security Functions. Multi language capability.

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